FREIGHT AND HANDLING

Unless otherwise mentioned all freight charges on all shipments, demurrage, or any other costs are to be paid by Buyer during checkout or on a To PAY basis to the Transport company or shall be informed to the buyer separately where and how to pay. All outgoing shipping and handling charges on all shipments from TBPL to User(s)/Buyer shall be borne by User(s)/Buyer unless stated otherwise. Any difference in the amount of freight from that shown on the invoice as being included is for Buyer's account. TBPL reserves the right to designate origin and intermediate carriers. If a specific delivering carrier is required, Buyer must designate such carrier in writing to TBPL prior to shipment and the Buyer will pay all charges in such a situation.

If a non-delivery or late delivery occurs due to a mistake by the User(s) due to wrong or incomplete name or address or recipient not available or any other related reason than any extra cost spent by Texbasket Pvt. Ltd. (TBPL) for re-delivery shall be claimed from the User(s).

TBPL may split up the orders in to different packages according to size and availability in case of multiple items ordered together, and may shipped through different logistics companies at different times.

For International locations except India, please email at info@textilebasket.com for exact quote on price, shipping charges and delivery time.

DELIVERY TERMS

Delivery dates are approximate and are based upon prompt receipt of all necessary information from User(s)/Buyer and Suppliers/Vendors. Unless otherwise agreed in writing by TBPL, delivery will be made and title will pass to Buyer point of dispatch. TBPL has taken end to end Insurance cover for all shipments made between supplier and buyer. Delivery times mentioned on the TBPL website are estimated and actual delivery time for the products to be dispatched depends upon stock availability, correct address, city/area to be delivered, logistics, etc. However every effort will be taken to deliver all products within 7 working days. In case, the orders cannot be shipped with in prescribed time, TBPL will inform the user(s)/buyer. Orders will not be processed, dispatched or delivered on Sunday and other public holidays.

International shipments are processed in 7-10 working days and delivery time depends on the destination. TBPL will make every effort to complete orders and hand it over to the logistics company as per the agreed delivery terms, however TBPL is not liable for any delay in delivery by the logistic company post the hand over of the consignment to them.

Delivery Time Frame
Local (within City Pickup and Drop) Origin to Destination within 500 km Origin to Destination 501-1400 km Origin to Destination 1401-2500 km Origin to Destination 501-1400 km Origin to Destination 1401-2500 km
Metro to Metro Metro to Metro Metro to Other Cities Other Cities to Other Cities
Express 0-5 kgs 1-2 days 1-2 days 2-3 days 3-4 days 3-4 days 4-5 days
Surface 5 kgs & Above 2-3 days 2-3 days 3-4 days 4-5 days 5-6 days 7-8 days

*Metros – Mumbai, Delhi, Bengaluru, Kolkata, Chennai, Ahmedabad, Pune and Hyderabad

*All days are mentioned as working days.

*For North East, Jammu and Kashmir and Kerala – Separate Delivery period will apply. Kindly contact delivery@textilebasket.com for any further information.

DELIVERY CHARGES

Delivery charges will apply as per the below Chart. Kindly note the below charges can change as per the instructions of the Logistics partner.

Delivery Price Sheet 0-5 kgs – EXPRESS
Local (within City Pickup and Drop) Origin to Destination within 500 km Origin to Destination 501-1400 km Origin to Destination 1401-2500 km Origin to Destination 501-1400 km Origin to Destination 1401-2500 km
Metro to Metro Metro to Metro Metro to Other Cities Other Cities to Other Cities
Upto 500 gms 32.5 35 47 53 53 60
Additional 500 gms 18 25.5 37.5 43.5 43.5 46

* Additional 15 % Service tax will be levied

* Additional Entry Tax / Octroi will be applicable

* Please note the above prices are approximate. If you require exact prices you may contact delivery@textilebasket.com

*For North East, Jammu and Kashmir and Kerala – Separate prices may apply. Kindly contact delivery@textilebasket.com for any further information.

* Express shipment cost will be taken at the time of checkout itself OR the Delivery Partner shall collect the charges at the time of delivery of the goods.

Delivery Price Sheet 5 kgs and above – SURFACE
Local (within City Pickup and Drop) Origin to Destination within 500 km Origin to Destination 501-1400 km Origin to Destination 1401-2500 km Origin to Destination 501-1400 km Origin to Destination 1401-2500 km
Metro to Metro Metro to Metro Metro to Other Cities Other Cities to Other Cities
Minimum 10 kgs 60-80 80-120 120-150 150-170 170-190 190-210
Additional 1 kg 6-8 8-12 12-15 15-17 17-19 19-21

* Minimum 10 kgs pricing will apply.

* Additional 15 % Service tax will be levied.

* Additional Entry Tax / Octroi will be applicable.

* Please note the above prices are approximate. If you require exact prices you may contact delivery@textilebasket.com

*For North East, Jammu and Kashmir and Kerala – Separate prices may apply. Kindly contact delivery@textilebasket.com for any further information.

* The Delivery Partner shall take the charges at the time of delivery of the goods.

DELIVERY IN INSTALLMENTS

Textile Basket reserves the right to make delivery in installments.

PACKING, SHIPPING AND TRACKING

At Textile Basket we strive to achieve fast, safe and reliable transportation of products to customers. For achieving this, we do necessary inspections, quality packaging, partner with the right logistics partners and communicate shipping status to customers. In case of any queries please email us at delivery@textilebasket.com

Tracking number for all orders are usually updated on the Textile Basket website and further be sent via email and or SMS after about 24 hours of dispatch. Sometimes, Textile Basket may be able to provide the tracking status prior to the logistics company who usually take about 12 hours to update details on their website tracking.

Please note that the delivery times mentioned on our website are estimated and actual delivery time is based on availability of product; address where product is to be delivered, logistics, etc.

DELAY

Textile Basket shall not be liable for any failure or delay in manufacture, shipment or delivery of products resulting from any cause beyond TBPL’s’ control, including, but not limited to, provisions of law or governmental regulations, accident, explosion, fire, windstorm, flood or other casualty, strike, lockout, or other labor difficulty, riot, war, terrorist acts, insurrection, shortage of or inability to secure labor, raw materials, production or transportation facilities. Shipping dates are approximate and are based upon availability. TBPL shall not be liable for failure or delay in performance. In the event of such delay, there will be no termination and the date of delivery shall be automatically extended.

If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by TBPL for re-delivery shall be claimed from the User.

DAMAGES DURING SHIPPING / INSURANCE

TBPL as a standard practice insures all shipments and in case there is a loss or damage on any products, please hold onto them along with the original packaging, and email us the photographs of them at admin@textilebasket.com. TBPL will contact Logistics Company/ Insurance Company on the Buyer’s behalf and file an insurance claim after receiving all the needed information from the Buyer. Once Logistics Company/ Insurance Company has approved and paid the claim to TBPL, we will forward the applicable amount to the buyer. However in case the claim is not approved or made less than the requested amount there is nothing that TBPL can do and the buyer will have to take the matter directly with the Logistics Company/ Insurance Company. TBPL is not responsible for products lost or damaged during shipping or any other losses suffered by the user(s)/buyer.

shipping shipping